Privacy Policy

Compass Estates

This privacy policy outlines how Compass Estates collects, uses, and protects your personal information. We value the trust you place in us and are committed to maintaining the highest standards of privacy and transparency.

Personal Information

In the course of providing real estate services—whether you’re a buyer, seller, investor, or simply browsing our listings—Compass Estates may collect personal information such as your name, email address, phone number, mailing address, and details about your property interests. This information is used to provide professional services, such as marketing properties, identifying relevant listings, and responding to inquiries.

Information Collection and Use

You may be asked to enter your personal information when:

• Filling out a form
• Subscribing to a newsletter
• Registering for alerts
• Requesting information or reports

We use this information to:

• Customize your experience and deliver relevant property information
• Improve our customer service and support
• Communicate updates, new listings, or real estate reports
• Administer promotions or website features

We do not sell, rent, trade, or transfer your personal information to any outside party unless required by law or authorized by you.

Digital Features & Forms

Our website may offer tools like:

• “Find My Home Value”
• “Neighbourhood Alerts”
• “Dream Home Matchmaking”
• “Market Reports”

These features collect only the information needed to provide you with meaningful, personalized real estate insights.

YouTube API Disclosure

Compass Estates may utilize YouTube API services to generate property video tours. By interacting with those services, you acknowledge and agree to be bound by the YouTube Terms of Service and Google Privacy Policy.

Email Communications

If you contact us through our site or sign up for our mailing list, we may retain and use your message to improve our services or follow up with relevant information. You may opt out of any email list at any time by using the unsubscribe link provided.

Cookies and Analytics

We use cookies to:

• Understand how visitors interact with our website
• Track engagement with listings, forms, and content
• Improve user experience through website analytics

We use:

• Google Analytics (for anonymized traffic analysis)
• Google Ads (to understand conversion behaviour from our marketing)

You may adjust your browser settings to disable cookies; however, some website functionality may be affected.

Third-Party Disclosure

We do not share your information with outside parties except:

• With trusted website hosting or CRM providers, solely for service delivery
• As required to comply with legal obligations
• If needed to protect Compass Estates, our clients, or the public

Non-identifiable user data (e.g. browsing behaviour) may be used for analytics or advertising purposes.

Canada Anti-Spam Law (CASL) Compliance

In compliance with CASL, we:

• Clearly identify all communications
• Never use deceptive email addresses or subjects
• Include our physical office address
• Provide an easy way to unsubscribe
• Promptly honor opt-out requests

Opt-Out

To stop receiving emails or alerts from Compass Estates, click “unsubscribe” at the bottom of any email, or contact us directly and we’ll remove you from our distribution list.

Policy Updates

This policy may change periodically. Any updates will be posted on this page, and we will notify users of any material changes. We will request explicit consent where required.

Legal Disclaimer

We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with legal processes.

Contact Us

Questions? Please email us at info@compassestates.com and we’ll be happy to assist.